OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 77 comments received in the last 90 days.
04 August 2024
Professional, friendly and helpful. some confusion over delivery date however.
31 July 2024
Very informative and friendly
31 July 2024
Friendly service
25 July 2024
Excellent customer service, Dennis was very knowledgeable of the vehicles & all services provided. He was informative, responsive & kept me fully appraised during the process.
24 July 2024
We were kept up to date by Jeff regarding delivery and when to collect Extremely satisfied with the service.
23 July 2024
Polite and friendly and delivered when you said you would
18 July 2024
Jefferson was very helpful and knowledgable.
16 July 2024
Really lovely customer service. Kept updated consistently re my order, build and delivery.
13 July 2024
Fantastic service throughout. Excellent experience and have to give a special mention to Harry Watson and Bansri Kara who were both great.
15 September 2024
I had no problem with booking through to delivery of car.
15 September 2024
There was a delay with a fault of a different car in production, putting a two month hold on receiving my car
14 September 2024
All worked out well
14 September 2024
Excellent customer service
14 September 2024
Very satisfied second time, after being disappointed.
10 September 2024
Very clear and professional
10 September 2024
Done everything that was asked of them
10 September 2024
Helpful team
10 September 2024
Very Satisfied
09 September 2024
Very helpful assistant
09 August 2024
A smooth process with everything explained well.